Chromebooks are known for their simplicity, speed, and ease of use, but like any device, they can occasionally run into connectivity issues. Since Chromebooks do not have built-in Ethernet ports, the only option for internet access is Wi-Fi. Sometimes, due to certain issues, you may not be able to use Wi-Fi on your Chromebook. However, there are several troubleshooting methods you can try to fix these issues.
In this guide, we will discuss all the possible ways to fix the Wi-Fi not working issue on your Chromebook, so you can use the internet and get your work done, as most major features are internet-based.
How to Fix Wi-Fi Not Working on Chromebook
Before diving into the troubleshooting methods, ensure you have a nearby Wi-Fi network, or use a mobile hotspot to access the internet on your Chromebook. If there is no Wi-Fi network then also the Wi-Fi will not work.
1. Restart your Chromebook
The most common way to fix Wi-Fi issues is by simply restarting your Chromebook. A restart can often resolve minor issues with your device. Here’s how you can restart your Chromebook:
1. Click on the clock, wifi, and battery icon to open the Quick Settings Panel.
2. Now, click on the power icon and choose the Restart option and it will immediately restart your device.
2. Check your Wi-Fi switch
After that, check whether you have turned on the Wi-Fi option and are connected to a Wi-Fi network. To do this, follow these steps:
1. Access the Quick Settings Panel from the lower right corner of your screen.
2. Click on the Wi-Fi icon.
3. Turn on the Wi-Fi toggle, and it will search for available networks.
4. Select the network you want to connect to, enter the Wi-Fi password, and click on the Connect button.
3. Forget and Reconnect to your Wi-Fi Network
If you are still unable to connect to the Wi-Fi network, try forgetting the network and then reconnecting. This process can help refresh your network settings and resolve any minor issues.
Here’s how you can reconnect to a Wi-Fi network:
1. Click on the App Launcher icon and select Settings app to open it.
2. Click on the Network option and select Wi-Fi.
3. Select the Known Networks option and choose the network you are trying to connect to.
4. Click on the Forget button
5. After that, try to reconnect to the Wi-Fi network, and your issues should be fixed.
4. Troubleshoot Connectivity Issues with Diagnostics Tools
Also, Chromebooks have a built-in tool to troubleshoot connectivity issues. The tool is called the Diagnostics tool. Using it, you can check your RAM and CPU usage, as well as troubleshoot connectivity and keyboard issues.
1. Open Settings on your Chromebook.
2. Click on the About ChroemOS and select the Diagnostics option to open the tool.
3. Here, click on the Connectivity option and wait for the test to complete.
4. Depending on the issues it identifies during the troubleshooting phase, it will provide you with an action message.
5. Update Chrome OS
Sometimes, an outdated Chrome OS can also lead to connectivity issues on your Chromebook. Updating your Chromebook to the latest version of Chrome OS can resolve minor bugs, add new features, fix security issues, and update the firewall, potentially resolving any issues you are experiencing with your Chromebook.
Here’s how you can update your Chromebook:
1. Click on the App Launcher icon and open Settings.
2. Select the About Chrome OS option.
3. Click the Check for Updates button to check for the latest Chrome OS update. If an update is available, your Chromebook will automatically start downloading it and any security updates.
4. After the update process is complete, click the Restart button to finish the update.
Conclusion
These are the most effective troubleshooting methods you can follow to fix Wi-Fi issues on your Chromebook. However, if you’re still having problems, you can try performing a factory reset using the Powerwash tool. This will reset your Chromebook to its factory settings and may resolve the issue you’re experiencing.