Windows 11 has been launched, and a lot of features have been introduced as well. Windows 11 is smooth and extremely clear. However, because it is almost new, a few things are yet to be sorted. One of the most commonly used options in Windows 11 is the Microsoft Store. It is the ideal place to install new Android and Windows apps that are Microsoft-verified. Also, it is the central platform where you can pick up TV shows, movies, and games.
One of the easiest ways to launch the Microsoft Store is by locating it on the taskbar. Just tap on it, and it will open. However, many Windows 11 users have been complaining about the Microsoft Store not working on Windows 11. So, if you think that your Microsoft Store is not working or it is crashing, then you need to solve the problem. It is very easy to solve the problem, and there are different ways to do it.
Ways to Fix Microsoft Store Not Working on Windows 11
If you want to know why your Microsoft Store is not opening on Windows 11, you need to know that there might be several reasons behind it. Some of the popular reasons are poor internet connection, a deleted Microsoft account, wrong date and time, and lack of the latest Windows update. However, you can easily fix it, so follow the guide to find out how.
There are plenty of ways to deal with Microsoft Store not Working on Windows 11. The solutions to this problem are provided below:
1. Check Internet Connection
One of the most common problems that can prevent the Microsoft Store from opening is an unstable internet connection. To solve this problem, make sure you have a Wi-Fi or Ethernet connection to your system, as you need to have an active Internet connection to download and install apps and games from the Microsoft Store.
So, before trying out other troubleshooting methods, you should ensure that you’re connected to the internet.
To connect to the internet, follow the steps given below:
1. Open Settings by pressing the Windows + I key.
2. Click on the Network & internet tab.
3. Here, you’ll get the network connection status. If Wi-Fi is not connected, then you can turn on the Wi-Fi and connect to the network.
After that, try to open the Microsoft Store. If it’s due to internet issues, the problem will be resolved. However, if you’re having issues connecting to the internet, you can check out our guide on fixing Wi-Fi connection issues.
2. Sign In to Microsoft Account
Once the internet issue is fixed, you can try to download apps and games, if you’re not able to do so, then you must have a Microsoft account to log into your Microsoft Store. Having a Microsoft account is essential for accessing and downloading content from the Microsoft Store, and it allows you to personalize your experience and manage your apps.
To create or log in with a Microsoft account, follow the steps mentioned below:
1. Open the Microsoft Store on your computer.
2. Then click on your profile icon. Here, you’ll get a context menu; select the Sign In option.
3. Sign in with your Microsoft Account if you have one. Otherwise, you can create a new Microsoft account.
4. Then click on the Next button, enter your password, and choose Sign in.
3. Adjust the Date and Time
Sometimes, if your date and time settings are inaccurate, it can disrupt the proper functioning of the Microsoft Store in Windows 11. The Microsoft Store relies on accurate date and time information to ensure secure and synchronized transactions while downloading and updating apps and games.
To fix the date and time issues, you can follow these steps:
1. Click on the Start button, type Settings, and open Windows Settings.
2. Click on the Time & language tab and select the Date & Time option.
3. Enable the Set time automatically toggle.
4. Then turn on the toggle next to Set time zone automatically. This will update the date and time.
5. However, if the time doesn’t change, you can correct the clock by clicking on the Sync Now button under the additional settings section.
This will update the date and time on your Windows computer based on your time zone and region.
4. Check your Region
If your Windows 11 Microsoft Store isn’t loading correctly, one of the possible causes could be an incorrect region setting. The Microsoft Store may use your region information to determine the availability of apps and content, so it’s important to ensure this setting is accurate.
To check and adjust your region, follow these steps:
1. Press the Win + I to open the Settings app.
2. Click on Time & Language and select the Language & Region option.
4. Under the Country or region option, choose your preferred region from the drop-down menu.
5. After that, try to open your Microsoft Store.
5. Reset Microsoft Cache
Another straightforward solution for addressing Microsoft Store issues involves resetting the store’s cache. Cache files can sometimes become corrupted, leading to problems with app downloads and updates.
By following these steps, you can clear the cache and potentially resolve these issues:
1. Press Windows Key + R.
2. Type wsreset and press OK.
3. The Command Prompt will clear the cache, and the Store will open automatically.
Resetting the Microsoft Store cache can often resolve issues related to app downloads, updates, and store functionality. It’s a quick and easy step that can save you from unnecessary troubleshooting. If you still experience problems with the Microsoft Store after clearing the cache, there are additional steps you can take to address the issue.
6. Check the Proxy Settings
When you are connected to the internet through a proxy server, it may cause complications when attempting to access the Microsoft Store in Windows 11. This is because proxy settings can sometimes interfere with the store’s connectivity and functionality.
To ensure a smooth experience with the Microsoft Store, it’s essential to turn off your proxy settings. Here’s a step-by-step guide on how to do this:
1. Open Windows Settings.
2. Click on the Network & Internet tab, and then select the Proxy tab.
3. Here, you’ll get all the proxy settings. Turn off the automatically detect settings.
After turning off proxy settings, your system will be reconnected to your internet service provider’s networks.
7. Repair and Reset the Microsoft Store App
If you’ve tried all the previous methods and are still encountering issues with your Microsoft Store, don’t worry. Resetting and repairing the Microsoft Store app can often resolve stubborn problems. This process reinstalls the app and restores it to its default settings, potentially fixing any underlying issues.
Follow these steps to reset and repair the Microsoft Store:
1. Press Win + I from the keyboard to open settings.
2. Click on the Apps tab and choose Installed apps on the left side.
3. Locate the Microsoft Store app, click on the three dots icon, and select Advanced options from the menu that appears.
4. Here, click on the Repair button and wait for the process to complete.
5. Then, click on the Reset button.
After that, restart your PC, and see if it resolves your problem.
8. Update Windows 11
There might be a pending update from Microsoft that is leading the Microsoft Store not to work. It is always important to keep your Windows 11 always updated. To check for the updates, make use of the following steps:
1. Open Settings.
2. Click on the Windows Update tab.
3. Then, tap on Check for Updates.
4. If there is an update available, click on the Download & Install button.
5. Once the update process is complete, restart your PC.
Conclusion
The Microsoft Store is an essential component of Windows 11, and it can be frustrating when it’s not working correctly. However, with the steps mentioned above, you can troubleshoot and resolve most issues related to the Microsoft Store not working.
Additionally, remember to keep your system updated and perform regular maintenance to ensure the smooth functioning of your Windows 11 PC. That’s it. This is how you can fix the Microsoft Store not working on Windows 11.
